Consulting

In line with our values, “Accountability based consulting” is our prime motto. Unlike other consultants, we deliver results. “Any improvement not yielding at least 20% benefit is a waste of time” – with this motto we promise and deliver results for our clients. We take challenging assignments and promise our new clients for a “reward based on performance contract – Cost Plus Incentive Fee” and deliver business benefits. We handhold the client for sustenance of improvements leading to institutionalisation.

Reflect

• Key to development is self-reflection and self-awareness
• Structured 360 degree assessment of the identified mentees from peers and colleagues
• Feedback for improvement plan of action.
• Agree with the Mentees and their supervisors on the plan of action

Learn

• Acquisition of key knowledge / skills - Financial performance management, Strategy planning, execution and control, Performance dashboards, TAT management, productivity enhancement, service excellence and risk management
• Tool box creation for the mentee to apply on real-life situations
  1. Product Management - Questionnaires, Surveys, Prototype, Benchmarking, Portfolio analysis, Budgeting and CBA
  2. Process Management - BPMS, Documentation, SLA, Metrics and measurement dashboards.
  3. Risk Management - SWOT analysis, Assumptions analysis, Probability Impact assessment, FMEA, Risk Register, strategies for negative and positive risks, Make or buy analysis, Reserve Analysis and Contingent Response strategies
  4. Quality Management - Planning, Control and Assurance, Lean Six Sigma and TQM techniques
  5. Technology Management - Roadmap planning, Execution, Assessment, BCP/DRP
  6. People Management - Stakeholder analysis including Power Influence Grid, Salience Model, Stakeholder Register, Change Management, Tools for motivation, negotiation and conflict resolution
  7. Communication - Planning, Performance reporting and Methods
  8. Emotional Intelligence - Assessment and Tools for improvement for effective leadership
  9. Problem-solving - Structured problem solving tools like Six Sigma DMAIC, Issue logs and CAPA
• Enhanced self-awareness.
• Experiment the learnt tools and techniques in small scale by the Mentee at workplace
• Review with the Mentee and key stakeholders

Guide

• Handholding the Mentee in his practical application of knowledge
• Application of tools and techniques in real life situations
• Log of success / failure on the application and course correction
• Review of challenges/roadblocks faced by the Mentee
• Revisit plan of action, agree with the Mentee and key stakeholders for improved performance

Support

• Ensure internalizing leadership capabilities
• Facilitate management support for any roadblocks for the Mentee
• Smooth transition from ”Mentor to Advisor“ relationship with the Mentee.
• Ensure sustained leadership capability realisation and benefit for the organisation.

Resource